Emergency Management Plans That Work When You Need Them Most

Why Generic Emergency Management Plans Fail

Every workplace is different. Your building layout, occupancy patterns, hazards, and neighbouring risks create a unique emergency profile. Yet many organisations rely on template emergency management plans that fail to address their specific circumstances.

When an emergency occurs, these generic plans reveal their inadequacy. Assembly points may be inaccessible. Evacuation routes may not account for mobility-impaired occupants. Communication procedures may not work with your actual phone system. The plan exists, but it does not help.

Messana Group develops emergency management plans that reflect your actual workplace. Plans that address your real risks. Plans that work when you need them.

What We Develop

Emergency Response Procedures: Step-by-step procedures for responding to fire, medical emergencies, severe weather, hazardous material incidents, security threats, and other emergencies relevant to your workplace.

Evacuation Procedures: Detailed evacuation routes, assembly point locations, accountability procedures, and instructions for assisting people with disabilities or special needs.

Warden Responsibilities: Clear role descriptions for Chief Wardens, Deputy Chief Wardens, Area Wardens, and First Aid Officers, ensuring everyone knows their responsibilities during an emergency.

Communication Protocols: Procedures for alerting occupants, contacting emergency services, communicating with building management, and coordinating with neighbouring tenants.

Site-Specific Considerations: Procedures addressing your unique circumstances: after-hours operations, visitor management, contractor protocols, and coordination with co-tenants in multi-occupancy buildings.

Recovery Procedures: Steps for returning to normal operations after an emergency, including damage assessment, business continuity activation, and employee support.

Our Development Process

Site Assessment: We visit your workplace to understand its physical characteristics: building construction, fire safety systems, exit locations, assembly area options, and neighbouring risks. We also review your occupancy patterns, staffing levels, and operational requirements.

Risk Analysis: Based on the site assessment, we identify the emergencies most likely to affect your workplace and those with the greatest potential impact. This analysis ensures your plan addresses the risks that matter most.

Stakeholder Consultation: We consult with your management team, safety representatives, and building management to understand operational constraints and incorporate existing knowledge about your workplace.

Plan Development: We draft your emergency management plan incorporating all gathered information. The plan follows Australian Standard AS3745 and meets regulatory requirements while remaining practical and usable.

Review and Refinement: We present the draft plan for your review, incorporating feedback and refining procedures until the plan accurately reflects your preferences and operational requirements.

Implementation Support: Once finalised, we can assist with plan distribution, staff briefings, and integration into your emergency training program.

Compliance Standards

Our emergency management plans meet or exceed the requirements of:

• Australian Standard AS 3745: Planning for emergencies in facilities
• Work Health and Safety legislation across all Australian jurisdictions
• Building Code of Australia requirements
• Industry-specific regulations applicable to your sector

We stay current with regulatory changes to ensure your plans maintain compliance over time.

When You Need a New or Updated Plan

New Premises: Moving to a new location requires a new emergency management plan specific to that building.

Significant Renovations: Changes to your building layout, fire systems, or exit arrangements may invalidate existing plans.

Operational Changes: New processes, chemicals, equipment, or significant staffing changes may introduce new risks requiring plan updates.

Regulatory Changes: Updates to workplace safety legislation or Australian Standards may require plan revisions.

Post-Incident Review: If an emergency or evacuation drill reveals plan deficiencies, revisions are essential.

Routine Review: Emergency management plans should be reviewed at least annually to ensure they remain current and effective.

What You Receive

Comprehensive Emergency Management Plan Document: A professionally formatted document containing all emergency procedures, role descriptions, and reference information.

Quick Reference Guides: Condensed procedure summaries suitable for posting in workplace areas or distribution to wardens.

Digital and Print Formats: Electronic files for your records and printed copies for workplace distribution.

Implementation Guidance: Recommendations for communicating the plan to staff and integrating it with training programs.

Why Messana Group for Emergency Management Plan Development

Practical Focus: We develop plans that work in practice, not just on paper. Our trainers who will later deliver your evacuation exercises are involved in plan development, ensuring procedures are realistic and testable.

Customisation: We do not use templates filled with generic content. Every plan we develop is written specifically for your workplace.

Experience: Sixteen years of emergency management experience means we have developed plans for virtually every workplace type and industry sector.

Ongoing Support: Plans require periodic review and updating. We maintain relationships with our clients and provide ongoing support as circumstances change.